At Dela Brunante, every order is carefully prepared and packaged before shipment. We currently offer shipping across Canada, the United States, and select international destinations.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Country |
Price |
Estimated delivery |
| Canada | $15 CAD |
2–5 business days |
| United States | $15 USD |
3–7 business days |
| International | €25 |
4–10 business days |
Complimentary shipping on orders of $250 CAD/ $250 USD/ €250 or more
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, or circumstances beyond our control.
Canada
Applicable taxes are calculated at checkout.
United States
All applicable import duties are included in your order total. No additional import duties will be charged upon delivery.
International
For orders outside Canada and the United States, customs duties, import taxes, and handling fees may apply depending on the destination country.
Unless otherwise indicated at checkout, these charges are not included in the purchase price or shipping fees and remain the responsibility of the customer.
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
Items showing signs of wear, washing, alterations, or damage caused after delivery may not be accepted.
Returns must be initiated within 30 days of the delivery date.
Canada
We offer complimentary return shipping on eligible orders within Canada.
A prepaid return label will be provided through our returns portal.
United States
Returns are accepted within 30 days of delivery.
Customers are responsible for arranging and covering return shipping costs using a carrier of their choice.
International
Returns are accepted within 30 days of delivery.
Customers are responsible for arranging and covering return shipping costs using a carrier of their choice.
Any applicable customs charges or import fees associated with the return are the customer's responsibility, except where otherwise required by law.
To initiate a return, please visit our returns portal and follow the instructions using your order information.
We recommend using a tracked shipping service for returns arranged independently.
We do not offer exchanges.
If you wish to purchase a different size, color, or style, please return your original item in accordance with our return policy and place a new order.
All new orders are subject to product availability.
Once your return has been received and inspected, we will notify you of its approval status.
Approved refunds will be issued to the original payment method.
Please allow up to 10 business days for the refund to appear, depending on your financial institution.
Original shipping charges are non-refundable for standard returns.
Items clearly marked as Final Sale at the time of purchase are not eligible for standard returns or refunds.
This does not affect any rights available under applicable consumer protection laws.
If your order arrives damaged, defective, or incorrect, please contact our customer care team with your order number and photographs of the item.
We will review the issue and arrange an appropriate resolution at no additional cost to you, in accordance with applicable consumer protection laws.
If your order is delayed or appears to be lost in transit, please contact our customer care team.
We will work with the shipping carrier to investigate the issue and assist you in finding a resolution.
For any questions regarding shipping, returns, or your order, please contact us through our Contact page.
Maison Dela Brunante Inc.
